Below is a list of email programs and providers and how to Whitelist the Automated Emails from TFW South Metro so they are delivered properly.  If you don't see your email program or provider please let us know via the Contact Us form and we can add it for other Familia.

IOS DEVICES – IPAD, IPHONE, IPOD TOUCH

  1. On any message, tap the sender and add to either a new contact or an existing contact

ANDROID DEVICES – SAMSUNG, GOOGLE NEXUS, OTHERS

  1. In the default email client, touch the picture of the sender.
  2. Click OK to add to contacts.

Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter Email Address you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

Gmail

  1. Open an email from the sender that you want to whitelist.
  2. Click on the little down-pointing-triangle-arrow next to “reply.”
  3. Click Add Email Address to contacts list to finish.

Yahoo! Mail

  1. Open the email message from the sender you want to add to your address book.
  2. Click Add to contacts next to Email Address.
  3. On the Add Contact popup, add additional information if needed.
  4. Click Save to finish.

Outlook 2003

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click Click here to download images in the gray bar at the top of the message.
  3. Click Add Sender to Senders Safe List to finish.

Outlook 2007

  1. Right-click on the email you received (in the list of emails).
  2. Click Junk E-mail.
  3. Click Add Sender to Safe Senders List to finish.

Outlook 2010

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click Safe Senders.
  5. Click Add.
  6. Enter Email Address and additional information if you wish.
  7. Click OK to finish.

Apple Mail

  1. Click Email Address in the header of the message you’re viewing.
  2. Click Add to Contacts and finish.

Mac Mail

  1. Click Address Book.
  2. Click File.
  3. Click New Card.
  4. Enter Email Address and additional information if you wish.
  5. Click Edit to finish